Security operations
Standardize Microsoft protection settings, investigate identity risk, and move findings into operational workflows.
Explore security and compliance
Open the compromised account response guide
Review Microsoft 365 security baseline managementReview Microsoft 365 license optimizationReview Microsoft 365 configuration driftInvestigate Microsoft Entra risky usersReview BEC evidence and controlled containmentReview Microsoft 365 email security
Review Microsoft 365 audit logs and reports
Review Microsoft 365 guest access
Endpoint management
Review Windows device health, apply settings, run maintenance, and connect to customer devices.
Explore RMM
Explore Microsoft Intune multi-tenant management
Review Windows patch management
Review device health and software inventory
Endpoint security
Deploy and manage Microsoft Defender protection across customer workstations and servers.
Explore endpoint security
Review Microsoft Defender across customers
Documentation and assets
Keep customer assets, notes, credentials, certificates, and infrastructure context available to technicians.
Explore documentation
Explore IT documentation and assets
Ticketing and helpdesk
Centralize requests, route product events, and give technicians customer context while they work.
Explore ticketing
Explore Microsoft 365 administration automationUse the Microsoft 365 onboarding checklist
Explore ticket routing and automation
Explore AI service-desk automation
Backup oversight
Track Veeam and Azure backup activity, surface failures, and monitor recovery readiness.
Explore backup and recoveryReview Microsoft 365 backup monitoringReview Azure cost, burn rate and backup monitoring
Billing and subscriptions
Connect recurring subscriptions, billing terms, invoices and payment records, then reconcile the result.
Explore MSP billing automation
