Backup operations for MSPs

Backup and Disaster Recovery Monitoring for MSPs

Review Veeam, Veeam for Microsoft 365, and Azure backup results across customers, investigate failures, and confirm available recovery evidence from one operational platform.

Included in every MSPControl plan.

Backup and disaster recovery monitoring in MSPControl

Operational outcomes

Turn Backup Reports into Actionable Service Work

Give technicians a consistent way to review backup outcomes, investigate affected workloads, and follow up on customer risk.

See Backup Outcomes Across Customers

Use customer filters and calendar views to review successful, warning, and failed backup activity.

Investigate the Affected Workload

Drill into reported jobs, sessions, objects, copies, storage, history, and available restore points.

Route Failures into Service Operations

Use notifications and configured ConnectWise automation to turn backup failures into follow-up work.

Platform capabilities

What You Can Monitor and Investigate

Work with the Veeam and Azure backup data reported to MSPControl without claiming that MSPControl replaces the underlying backup provider.

Veeam Backup Health

3 capabilities
  • Calendar views by virtual machine, category, or job
  • Success, warning, and error outcomes across customers
  • License, connectivity, storage, and not-seen health metrics

Veeam Investigation

3 capabilities
  • Backup job and session details
  • Object history, reported copies, storage, and restore points
  • Veeam for Microsoft 365 jobs, sessions, and protected objects

Azure Backup Monitoring

3 capabilities
  • Cross-customer backup calendar and result drill-down
  • Protected-item details for supported Azure workload types
  • Per-item settings and Microsoft 365 Backup service-app status

Notifications & Response

3 capabilities
  • Email notification settings for success, warning, and error results
  • Customer-scoped and platform-wide operational views
  • ConnectWise ticket creation for configured backup-failure categories

Everyday MSP workflows

Make Backup Review Part of Daily Operations

Review the Backup Calendar

Filter by customer and identify warning or failed Veeam and Azure backup events.

Inspect the Reported Failure

Open the affected object, job, or session and review the detail provided by the backup source.

Confirm Recovery Evidence

Review reported copies, history, storage, and restore points before escalating a recovery request.

Create Follow-Up Work

Notify the responsible team or use configured ConnectWise backup-failure automation.

Product view

See Backup Operations in MSPControl

Bring reported Veeam and Azure backup outcomes into a consistent operational view for technicians.

Backup monitoring dashboard in MSPControl

Deployment & compatibility

Prepare Your Environment

Review supported services, prerequisites, permissions, and deployment guidance before connecting production environments.

Full platform included

Backup & Disaster Recovery Is Included in Every Plan

Start with the Free License or choose a paid plan for Professional Support and additional capacity.