Microsoft security operations

Manage Security Controls Across Customer Microsoft Environments

Configure Microsoft 365 protection settings, review identity risk, manage Entra ID security controls, and route selected findings into operational workflows.

Included in every MSPControl plan.

Security and compliance management in MSPControl

Operational outcomes

Give Technicians a Repeatable Security Workflow

Bring tenant protection settings, identity controls, risk investigation, and security reporting into one customer-aware platform.

Standardize Tenant Controls

Use global policies and customer-specific settings for email protection, authentication, and identity security.

Investigate Identity Risk

Review risky users, detection history, directory state, and linked service tickets with customer context.

Verify Security Configuration

Check diagnostic settings, sensitivity labels, baseline values, and reporting scope before taking action.

Platform capabilities

Security Operations Available in MSPControl

Use source-confirmed Microsoft 365, Entra ID, risk, reporting, and integration workflows without presenting MSPControl as a certification platform.

Microsoft 365 Protection

4 capabilities
  • Safe Links configuration and validation
  • Anti-malware, anti-phishing, and anti-spam policy settings
  • Standard Protection targets and exclusions
  • Unified Audit Log and quarantine report notifications

Identity & Authentication

4 capabilities
  • Security Defaults and system-preferred MFA settings
  • Conditional Access MFA scope
  • Legacy authentication blocking with exclusions
  • Identity Protection responses for risky users and sign-ins

Risk Investigation

4 capabilities
  • Cross-customer risky-user dashboard
  • Risk-detection history by user
  • Active Directory and Entra ID state checks
  • ConnectWise ticket references when the integration is configured

Reporting & Follow-Up

4 capabilities
  • Security report delivery and latest-snapshot review
  • Entra ID diagnostic-setting monitoring
  • Default sensitivity-label checks and deployment
  • Optional ConnectWise ticket-routing controls

Everyday MSP workflows

Run Repeatable Microsoft Security Operations

Review a Customer Security Configuration

Check reporting scope, authentication settings, tenant protection settings, and documented exceptions.

Configure Microsoft 365 Protection

Validate licensing, apply Safe Links or protection settings, and verify the saved tenant configuration.

Investigate a Risky User

Review directory state, risk-detection history, and any linked ticket before choosing a response.

Route Findings to Operations

Send reports or configure supported ConnectWise ticket behavior when the integration is available.

Product view

See Security & Compliance in MSPControl

Review tenant protection settings, identity controls, risk information, and reporting workflows from one customer-aware platform.

Security and compliance dashboard in MSPControl

Deployment & compatibility

Prepare Your Environment

Review supported services, prerequisites, permissions, and deployment guidance before connecting production environments.

Full platform included

Security & Compliance Is Included in Every Plan

Start with the Free License or choose a paid plan for Professional Support and additional capacity.