Last updated: August 5, 2026
This Privacy Policy explains how MSPControl handles information when you visit mspcontrol.org or docs.mspcontrol.org, download publicly available files, or contact us through the website.
This policy covers the public MSPControl website and documentation. It does not describe data processed inside an MSPControl installation operated by a customer on infrastructure that the customer controls.
Information you provide. If you contact us, we receive the information you enter in the form, such as your name, email address, company information, and message. We use it to respond to your request, provide product or deployment guidance, and maintain the related business communication.
Technical and usage information. Our web servers, content delivery providers, security services, and analytics tools may process information such as IP address, browser and device type, operating system, referring page, pages visited, timestamps, download interactions, and diagnostic or security events. We use this information to operate, protect, troubleshoot, and improve the website and documentation.
We use Google Analytics 4 to understand how visitors use the website and documentation. Google Analytics may use first-party cookies or similar identifiers and may process session statistics, approximate location, and browser or device information. We do not intentionally send contact-form content, names, email addresses, or other directly identifying form values to Google Analytics.
Learn more about how Google uses information from sites that use its services. You can also use the Google Analytics Opt-out Browser Add-on.
The sites may use necessary cookies for security, consent preferences, and core functionality. With your consent where required, analytics cookies may be used to measure visits and interactions. You can review or change available choices through the cookie consent controls shown on the website and can also manage cookies through your browser settings.
We use service providers for website hosting, content delivery, performance optimization, analytics, consent management, form delivery, and protection against spam and malicious traffic. These providers may process information on our behalf as needed to provide their services and are subject to their own privacy terms.
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business records, protecting the sites, and meeting legal obligations. Retention periods may differ depending on the type of information and the service that processes it.
We use reasonable administrative and technical safeguards intended to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You can adjust cookie choices through the website’s consent controls, block or delete cookies in your browser, and use Google’s opt-out tools. Depending on your location, you may also have rights regarding personal information that we hold about you. Contact us to submit a request.
The website and documentation are intended for business and technical audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through these sites.
We may update this Privacy Policy when our websites, services, or data practices change. The current version and its last-updated date will be posted on this page.
For privacy questions or requests, email help@mspcontrol.org or use the MSPControl contact form.
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