Microsoft cloud operations

Stop Managing Microsoft 365 One Tenant at a Time

Manage users, licenses, service health, security settings, guest access, Azure subscriptions, and cloud spending across customer tenants from one self-hosted platform.

Self-hosted deployment. Free License available. Customer context stays visible while technicians work.

Microsoft 365 and Azure tenant management views in MSPControl

The operating problem

Portal Switching Makes Consistent Service Harder

Every customer adds another set of users, licenses, groups, subscriptions, security settings, alerts, and reports. Repeating the same work across separate portals increases technician effort and makes exceptions harder to see. MSPControl brings those operations into a customer-aware workflow without hiding which tenant is being changed.

One operational view

Run the Microsoft 365 Work Your Team Repeats

Start from the customer organization, perform the supported task, and keep the surrounding service context available to the technician.

01

User lifecycle

Create and update customer users, reset passwords, revoke sessions, maintain groups, and apply Microsoft 365 license changes.

02

Licenses and subscriptions

Review subscription capacity, assignment and validity, then make intentional license changes with the customer scope visible.

03

Service operations

Check Microsoft 365 service health, OneDrive usage, subscription status, and customer organization settings.

05

Guest access

Review, enable, disable, and remove guest users while keeping identity and organization context together.

06

Azure cost and consumption

Review cost by resource, current spend, budget, forecast burn rate, daily consumption, and downloadable reports.

Endpoint operations

Manage Supported Intune Work in Customer Context

Review synchronized device inventory, reuse configuration and compliance templates, manage eligible Windows app records, and work with Windows Autopilot and Enrollment Status Page profiles without hiding which customer tenant is changing.

Device contextFilter, export, and resynchronize supported Microsoft cloud device records.
Templates and profilesAssign supported configuration and compliance profiles per organization.
Windows provisioningUse eligible app, Windows Autopilot, and Enrollment Status Page workflows.

Explore Microsoft Intune multi-tenant management

Identity lifecycle

Offboard Microsoft 365 Users in the Right Order

Use the practical checklist to contain access, preserve business data, separate mailbox and OneDrive handoff from the Disable User action, remove licenses at the right time, and verify each result.

1. Confirm and recordIdentify the customer, user, approval, departure time, owner, and current access.
2. Contain accessDisable the account and run only the supported cleanup options selected for the customer.
3. Preserve and hand offComplete mailbox, OneDrive, retention, and ownership decisions in their correct operating surfaces.
4. Reclaim and verifyRemove access and licenses after preservation, then review task errors and final service state.

Open the Microsoft 365 offboarding checklist

From signal to documented action

Investigate Compromise Without Losing Customer Context

VirtuBot supports AI-assisted evidence collection and automated containment within the configured response workflow. Security tickets, identity state, mailbox-rule review, and audit context help technicians continue the investigation and document the result.

  1. 1. IdentifySurface the affected user and customer context.
  2. 2. Collect evidenceGather the identity, mailbox, and activity evidence needed by the response.
  3. 3. ContainExecute the configured automated containment steps.
  4. 4. Continue and documentMove the case into the security-ticket workflow for technician review and follow-up.

Open the compromised account response guideReview Azure cost, burn rate and backup monitoringReview Microsoft 365 backup monitoring

Connected operations

Move Beyond the Microsoft 365 Portal

Microsoft 365 administration becomes more useful when the technician can move into security, devices, documentation, backup oversight, and tickets without rebuilding the customer story.

Microsoft 365 and Azure capabilitiesReview the complete product capability page.Microsoft 365 automationSchedule supported tasks and route user requests through approval and verification.Microsoft Defender operationsReview customer incident context, device findings and configured ticket follow-up.Security and complianceInvestigate identity risk and maintain supported controls.Microsoft 365 guest access managementReview guests, expiration and owner decisions before changing external access.Microsoft 365 audit log searchReview scoped audit reports and verify collection before interpreting the evidence.Endpoint operationsReview Windows device health and run maintenance.Documentation and assetsGive technicians the customer records they need.Tickets and helpdeskRoute requests and product events into service workflows.GDAP guidanceReview delegated administration setup in the documentation.

Deployment and control

Operate from Your Own MSPControl Environment

MSPControl is self-hosted. Connect supported Microsoft services deliberately, use delegated relationships where required, and keep the platform under your operational control.

Common questions

Microsoft 365 Multi-Tenant Management FAQ

What is Microsoft 365 multi-tenant management?

It is the operational process of managing users, licenses, services, security settings, subscriptions, and related work across more than one customer Microsoft 365 tenant.

Does MSPControl replace every Microsoft administration portal?

No. MSPControl centralizes the supported daily operations and provides links into Microsoft administration portals when a task requires the native experience.

Is MSPControl self-hosted?

Yes. MSPControl is deployed in an environment controlled by the service provider. Review the prerequisites and deployment documentation before connecting production services.

Can I start without purchasing a paid plan?

Yes. The MSPControl Free License is available from the Downloads Center. Paid plans add capacity and support options described on the Pricing page.