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Instructions on how to install MSPControl.
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Instructions to configure MSPControl after installation, including admin setup, encryption, licensing, and finalizing the control panel for use.
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Step-by-step instructions for adding a managed server to MSPControl.
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The Account section is the customer-level control center of MSPControl. Use it to review your account status,
manage hosted spaces, control peer access, monitor automation, and review audit activity for your organization.
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Serves as the main dashboard for MSPControl users. It provides a complete overview of your organization, user profile, hosted resources, and quick access to essential management sections.
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The profile menu, accessible by clicking the user avatar in the top-right corner, provides quick access to personal account controls and interface customization settings.
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Provides an overview of all customer billing relationships, payment profiles, transactions, and credit settings. It allows users to manage service plans, monitor billing cycles, and maintain up-to-date account balances.
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Displays all existing hosting spaces associated with the current user or organization. Each space represents an isolated service container that groups hosted resources such as mail, websites, databases, and users under a single administrative boundary.
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Provides a comprehensive overview of a specific hosting space’s configuration, status, and resource usage. It allows administrators to quickly evaluate available capacity, assigned quotas, and overall space health.
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The Space Add-Ons page lists all additional services, features, and licensing components currently assigned to a specific hosting space.
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🤝 A complete overview of all peer accounts that have access to your MSPControl environment. A peer represents an additional user or device identity who can sign in and manage tenant resources within their assigned permissions.
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🛡️ The Peer Roles page defines the permission model for all Peer accounts in MSPControl. Peer Roles determine what each peer can see and do in the customer portal. They are fully customizable using View, Edit, Create, and Delete permissions.
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The Peer Invitations page allows customer administrators to invite new peers to manage their organization. Invitation links are sent via email and grant access according to predefined Peer Roles.
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The Notification Groups page allows customer administrators to organize and manage groups of peers who receive automated system notifications.
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The Scheduled Tasks page allows Customer Administrators to automate recurring maintenance, monitoring, and reporting actions inside their own MSPControl environment.
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The Running Tasks section displays all currently active or in-progress scheduled tasks, allowing customers to monitor their status and, when necessary, stop or restart them.
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✉️ The Email Routes page provides a read-only overview of how email routing is configured for the customer organization in MSPControl.
👁️ Read-only
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The Customer Audit Log provides a detailed, read-only view of actions, scheduled tasks, and events that occur within a specific customer organization.
👁️ Read-only
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🗄️ Audit Log Archive
Historical archive of audit entries retained beyond the main Audit Log window. Will be removed in 2027.
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🤖 The VirtuBot section allows managing the availability and behavior of the VirtuBot service for a specific customer organization in MSPControl.
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🌐 The Domains section allows customers to manage their domains and sub-domains, configure DNS, enable email security, and create instant aliases.
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The Documentation menu provides a structured place to store and manage customer-facing knowledge and assets, including documents, notes, photos, passwords, certificates, and other related content.
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🧾 The Assets section allows customers to maintain a centralized inventory of physical and logical assets associated with their organization. Assets can represent hardware, peripherals, workstations, or any other tracked items and can be linked to users, locations, and devices for better visibility and control.
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The Documents page provides a centralized file repository for your organization inside MSPControl. Use it to upload, organize, and manage operational files (manuals, exports, credentials attachments, invoices, internal docs) with consistent tagging and bulk actions across assets, users, locations, and devices.
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📝 The Notes page provides a centralized place to store and manage operational notes for your organization. Notes can be used for handover details, maintenance history, customer context, configuration remarks, or any internal information that benefits from a searchable, tag-based, and permission-aware record.
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🖼️ The Photos page provides an album-based image library for your organization. It is designed for storing and organizing visual references such as device photos, site/office images, screenshots, invoices, serial label pictures, diagrams, and other operational attachments that benefit from visual context.
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The Passwords page is a secure credential repository within MSPControl. It allows you to store and manage passwords and related secrets used across your organization, while enforcing access control through authorization rules, peer sharing, and tag-based scoping.
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The Certificates page is a secure repository for managing digital certificates associated with your organization. It is typically used for SSL/TLS certificates, service certificates, and other certificate material required for authentication, encryption, or secure communications.
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The Mail menu provides customer-level tools for managing mail-related resources inside your Account, including mail accounts, aliases, groups, distribution lists, and domains.
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📧 The Mail Accounts page is where you create and manage mailbox accounts for your hosted mail domain(s) using a classic mail server/provider model. This part of MSPControl is designed for simple hosted mail platforms (for example, SmarterMail) where mailboxes, quotas, and mailbox-level features are managed directly on the mail system.
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🏷️ The Mail Aliases page lets you create simple alias addresses that forward mail to another mailbox. This is designed for classic hosted mail providers (for example, SmarterMail) where aliases and forwarders are managed at the mail server level.
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👥 The Mail Groups page lets you create simple mail distribution groups for classic hosted mail providers (for example, SmarterMail). A mail group routes messages sent to a single group address (for example, support@yourdomain.com) to multiple recipient email addresses.
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🌐 [Add description]
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No credit card required for free, limited license.