Get the latest documentation for MSPControl
| | Instructions on how to install MSPControl. | Instructions to configure MSPControl after installation, including admin setup, encryption, licensing, and finalizing the control panel for use. |
| Step-by-step instructions for adding a managed server to MSPControl. |
The Account section is the customer-level control center of MSPControl. Use it to review your account status,
manage hosted spaces, control peer access, monitor automation, and review audit activity for your organization.
| Serves as the main dashboard for MSPControl users. It provides a complete overview of your organization, user profile, hosted resources, and quick access to essential management sections. | The profile menu, accessible by clicking the user avatar in the top-right corner, provides quick access to personal account controls and interface customization settings. | Provides an overview of all customer billing relationships, payment profiles, transactions, and credit settings. It allows users to manage service plans, monitor billing cycles, and maintain up-to-date account balances. |
| Displays all existing hosting spaces associated with the current user or organization. Each space represents an isolated service container that groups hosted resources such as mail, websites, databases, and users under a single administrative boundary. | Provides a comprehensive overview of a specific hosting space’s configuration, status, and resource usage. It allows administrators to quickly evaluate available capacity, assigned quotas, and overall space health. | The Space Add-Ons page lists all additional services, features, and licensing components currently assigned to a specific hosting space. |
| 🤝 A complete overview of all peer accounts that have access to your MSPControl environment. A peer represents an additional user or device identity who can sign in and manage tenant resources within their assigned permissions. | 🛡️ The Peer Roles page defines the permission model for all Peer accounts in MSPControl. Peer Roles determine what each peer can see and do in the customer portal. They are fully customizable using View, Edit, Create, and Delete permissions. | The Peer Invitations page allows customer administrators to invite new peers to manage their organization. Invitation links are sent via email and grant access according to predefined Peer Roles. |
| The Notification Groups page allows customer administrators to organize and manage groups of peers who receive automated system notifications. | The Scheduled Tasks page allows Customer Administrators to automate recurring maintenance, monitoring, and reporting actions inside their own MSPControl environment. | The Running Tasks section displays all currently active or in-progress scheduled tasks, allowing customers to monitor their status and, when necessary, stop or restart them. |
| ✉️ The Email Routes page provides a read-only overview of how email routing is configured for the customer organization in MSPControl. 👁️ Read-only | The Customer Audit Log provides a detailed, read-only view of actions, scheduled tasks, and events that occur within a specific customer organization. 👁️ Read-only | 🗄️ Audit Log Archive Historical archive of audit entries retained beyond the main Audit Log window. Will be removed in 2027. |
| 🤖 The VirtuBot section allows managing the availability and behavior of the VirtuBot service for a specific customer organization in MSPControl. | 🌐 The Domains section allows customers to manage their domains and sub-domains, configure DNS, enable email security, and create instant aliases. |
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