User lifecycle
Create and update customer users, reset passwords, revoke sessions, maintain groups, and apply Microsoft 365 license changes.
Microsoft cloud operations
Stop Managing Microsoft 365 One Tenant at a Time
Manage users, licenses, service health, security settings, guest access, Azure subscriptions, and cloud spending across customer tenants from one self-hosted platform.
Self-hosted deployment. Free License available. Customer context stays visible while technicians work.
The operating problem
Portal Switching Makes Consistent Service Harder
Every customer adds another set of users, licenses, groups, subscriptions, security settings, alerts, and reports. Repeating the same work across separate portals increases technician effort and makes exceptions harder to see. MSPControl brings those operations into a customer-aware workflow without hiding which tenant is being changed.
One operational view
Run the Microsoft 365 Work Your Team Repeats
Start from the customer organization, perform the supported task, and keep the surrounding service context available to the technician.
Licenses and subscriptions
Review subscription capacity, assignment and validity, then make intentional license changes with the customer scope visible.
Service operations
Check Microsoft 365 service health, OneDrive usage, subscription status, and customer organization settings.
Security controls
Review Safe Links, anti-phishing, anti-spam, Standard Protection, security defaults, MFA, and sensitivity-label settings supported by the platform.
Guest access
Review, enable, disable, and remove guest users while keeping identity and organization context together.
Azure cost and consumption
Review cost by resource, current spend, budget, forecast burn rate, daily consumption, and downloadable reports.
From signal to documented action
Investigate Compromise Without Losing Customer Context
VirtuBot supports AI-assisted evidence collection and automated containment within the configured response workflow. Security tickets, identity state, mailbox-rule review, and audit context help technicians continue the investigation and document the result.
- 1. IdentifySurface the affected user and customer context.
- 2. Collect evidenceGather the identity, mailbox, and activity evidence needed by the response.
- 3. ContainExecute the configured automated containment steps.
- 4. Continue and documentMove the case into the security-ticket workflow for technician review and follow-up.
Connected operations
Move Beyond the Microsoft 365 Portal
Microsoft 365 administration becomes more useful when the technician can move into security, devices, documentation, backup oversight, and tickets without rebuilding the customer story.
Microsoft 365 and Azure capabilitiesReview the complete product capability page.Security and complianceInvestigate identity risk and maintain supported controls.Endpoint operationsReview Windows device health and run maintenance.Documentation and assetsGive technicians the customer records they need.Tickets and helpdeskRoute requests and product events into service workflows.GDAP guidanceReview delegated administration setup in the documentation.
Deployment and control
Operate from Your Own MSPControl Environment
MSPControl is self-hosted. Connect supported Microsoft services deliberately, use delegated relationships where required, and keep the platform under your operational control.
Common questions
Microsoft 365 Multi-Tenant Management FAQ
What is Microsoft 365 multi-tenant management?
It is the operational process of managing users, licenses, services, security settings, subscriptions, and related work across more than one customer Microsoft 365 tenant.
Does MSPControl replace every Microsoft administration portal?
No. MSPControl centralizes the supported daily operations and provides links into Microsoft administration portals when a task requires the native experience.
Is MSPControl self-hosted?
Yes. MSPControl is deployed in an environment controlled by the service provider. Review the prerequisites and deployment documentation before connecting production services.
Can I start without purchasing a paid plan?
Yes. The MSPControl Free License is available from the Downloads Center. Paid plans add capacity and support options described on the Pricing page.
