IT asset management and documentation

IT Asset Management and Documentation Software for MSPs

Create structured customer asset records, connect them to users and devices, and keep notes, passwords, certificates, photos, and documents available in the same operational platform.

Included in every MSPControl plan.

Documentation and asset management in MSPControl

Operational outcomes

Give Technicians Structured Customer Context

Keep asset inventory, operational knowledge, documents, and protected records connected to the customers and systems your team manages.

Standardize Asset Records

Organize customer assets with reusable sections, categories, types, and custom properties.

Connect Operational Context

Link assets, users, devices, notes, documents, photos, passwords, and certificates.

Control Sensitive Records

Use configured policies, access requests, history, logs, and Azure Key Vault-backed secrets.

Platform capabilities

What You Can Manage

Explore the current asset, documentation, credential, media, and access-control operations available in MSPControl.

Asset Inventory & Lifecycle

5 capabilities
  • Create, update, filter, and delete asset records
  • Organize assets with sections, categories, types, and custom properties
  • Mark assets inactive and retain archived asset details
  • Track predecessor relationships when equipment is replaced
  • Identify assets by QR code

Asset Context & Reporting

4 capabilities
  • Associate assets with customer users and managed devices
  • Map workstation and server data into asset properties
  • Filter assets by ownership, state, and configured fields
  • Export asset usage data to Excel

Notes & Operational Knowledge

3 capabilities
  • Create, update, and delete operational notes
  • Link notes to customer records with tags
  • Review note activity logs

Passwords & Certificates

5 capabilities
  • Store password and certificate secrets in Azure Key Vault when configured
  • Enable, disable, and update password and certificate records
  • Review password and certificate history and activity logs
  • Generate time-based one-time codes for configured MFA secrets
  • Review password sharing history

Documents & Photos

4 capabilities
  • Attach a Microsoft Teams workspace for customer documents
  • Create folders and upload, download, rename, or delete documents
  • Link documents to assets, users, devices, and locations
  • Create photo albums and manage linked images

Access Control & Traceability

4 capabilities
  • Request and approve access to protected documentation
  • Grant or remove access for selected peers
  • Scope records with user, asset, device, and location tags
  • Review access, note, password, certificate, and asset activity

Everyday MSP workflows

Keep Customer Knowledge Accurate and Useful

Model Customer Assets

Define sections, categories, types, and properties, then create records for customer equipment.

Maintain Operational Context

Connect assets to users, devices, notes, photos, documents, and predecessor history.

Protect Credentials

Keep password and certificate secrets in the configured Azure Key Vault workflow.

Review Activity

Use record history, sharing history, and activity logs when investigating changes and access.

Product view

See Documentation & Asset Management in MSPControl

Keep structured customer knowledge connected to the assets, users, devices, and services your team operates.

Documentation and asset management dashboard in MSPControl

Deployment & compatibility

Prepare Your Environment

Review supported services, prerequisites, permissions, and deployment guidance before connecting production environments.

Full platform included

Documentation & Asset Management Is Included in Every Plan

Start with the Free License or choose a paid plan for Professional Support and additional capacity.