Documentation

Microsoft 365 Groups


The Microsoft 365 Groups page in MSPControl is used to view and create Microsoft 365 Groups for the selected organization. These groups are commonly used for Microsoft 365 collaboration scenarios, including shared membership, group mailbox access, Teams-connected collaboration, SharePoint-connected resources, and other Microsoft 365 services that rely on group-based access.

This page gives administrators a focused place to review existing Microsoft 365 Groups, search the group list, control visible columns, and create new groups with defined owners and members. It is useful when the organization needs to manage collaboration groups separately from standard security groups or distribution lists.

Microsoft 365 Groups


Table of Contents


Microsoft 365 Groups Overview

A Microsoft 365 Group is a group object used across Microsoft 365 services to provide shared collaboration and access. Depending on how the group is used, it may be connected to a shared mailbox, calendar, SharePoint site, Microsoft Teams workspace, Planner plan, or other Microsoft 365 collaboration features.

In MSPControl, the Microsoft 365 Groups page provides a simplified management view for these groups. Administrators can see the groups that exist for the organization and create new ones when a collaboration group is required.

This section is different from a standard security group list because Microsoft 365 Groups are usually tied to collaboration services and user productivity workflows, not only permission assignment.


Microsoft 365 Groups List Page

The main page displays Microsoft 365 Groups in a table. In the provided example, the list is currently empty and shows No records…, which means no Microsoft 365 Groups are displayed in the current view.

The page includes controls for creating a new group, filtering and searching the list, adjusting visible columns, and changing how many records are shown per page.


Page Controls

  1. Create Group opens the form for creating a new Microsoft 365 Group.
  2. Category Filter allows administrators to narrow the list using the available dropdown options.
  3. Search helps locate a group by display name, mail address, or another searchable value.
  4. Column Visibility allows administrators to choose which columns are shown in the table.
  5. Page Size Selector controls how many group records are displayed on the page.

Microsoft 365 Groups Table Columns

  1. Display Name shows the visible name of the Microsoft 365 Group.
  2. Mail shows the group mail address associated with the Microsoft 365 Group.

These two columns provide the main identity information needed to recognize a Microsoft 365 Group. The display name is typically used by administrators and users, while the mail address identifies the group in mail-enabled and Microsoft 365 service scenarios.


Create Microsoft 365 Group

The Create Microsoft 365 Group page is used to create a new group for collaboration and Microsoft 365 service usage. The form allows administrators to define the group name, mail nickname, description, owners, and members.

This workflow is useful when a new team, department, project group, or collaboration space needs a Microsoft 365 Group. By creating the group through MSPControl, administrators can keep group creation aligned with the organization’s managed Microsoft 365 structure.

Microsoft 365 Groups


Create Microsoft 365 Group Fields

  1. Display Name defines the visible name of the group. This should clearly describe the group’s purpose, department, project, or collaboration scope.
  2. Mail Nickname Name defines the mail nickname used to build or identify the group’s mail address. This value should follow a clean naming convention because it may be visible in email and Microsoft 365 services.
  3. Description stores a short explanation of the group’s purpose. This helps administrators and users understand why the group exists.
  4. Owners defines the users responsible for managing the group. Owners can typically manage membership and group-related settings.
  5. Members defines the users who should belong to the group and receive access to the group’s connected resources.

The Owners and Members fields are important because they define the initial responsibility and access model for the group. Owners should be selected carefully, especially for groups that are used for business-critical collaboration or external communication.


Create Microsoft 365 Group Actions

  1. Create group creates the Microsoft 365 Group using the values entered in the form.
  2. Cancel closes the form without creating the group.

Before creating the group, administrators should confirm that the display name, mail nickname, owners, and members are correct. Mistakes in naming or membership can create confusion for users and may require cleanup later.


How Microsoft 365 Groups Fit into MSPControl

Microsoft 365 Groups help organize collaboration around a shared group identity. They can be used as the foundation for access to Microsoft 365 resources and shared workspaces. By managing these groups from MSPControl, administrators can keep collaboration group creation and visibility inside the same control panel used for the rest of the organization.

This is especially useful when administrators need to provide Microsoft 365 collaboration capabilities while keeping group ownership and membership controlled. The page gives a simple overview of existing groups and a straightforward creation workflow for new ones.


Best Practices

  • Use clear Display Name values so users and administrators can quickly understand the purpose of each group.
  • Keep Mail Nickname Name values short, readable, and consistent with the organization’s naming convention.
  • Add a meaningful Description so the group’s purpose is clear during future reviews.
  • Assign at least one responsible Owner so the group has clear ownership after creation.
  • Add only the required Members during creation, then update membership as the group’s purpose evolves.
  • Review Microsoft 365 Groups periodically to remove unused or outdated collaboration groups.
  • Use the search and column visibility controls when the organization has many groups and administrators need to review them efficiently.
  • Check existing groups before creating a new one to avoid duplicate collaboration spaces with similar names or purposes.