The Mail Templates section provides a comprehensive collection of predefined email templates that cover system notifications, account actions, service updates, reports, and alerts across different modules of MSPControl. Templates can be customized and styled to match organizational requirements.
User Checked In
Notifies when a user successfully checks in to the system.
User Checked Out
Notifies when a user checks out, confirming the session closure.
Time Entry Approval Request Notification
Alerts authorizers that a new time entry requires approval.
Time Entry Approval Request Notification For User
Informs the user that their submitted time entry is awaiting approval.
Time Entry Approval Request Notification For Authorizers
Sends targeted notifications to authorizers for pending time entry approvals.
Time Entry Bulk Approval Notification
Summarizes multiple time entry approvals in a single message.
PTO Approval Request Notification
Notifies approvers about new paid time off (PTO) requests.
PTO Approval Request – Approved/Declined Notification for User
Informs the user about the result of their PTO request.
PTO Approval Request – Approved/Declined Notification for Authorizers
Sends the final PTO approval/decline decision back to authorizers.
Weekly Overtime Approval Request Notification for Manager
Requests managers to approve weekly overtime hours.
Weekly Overtime Approval Notification Summary for Authorizers
Provides a consolidated summary of weekly overtime approvals.
Check-Out Reminder – Over 8 Hours
Sends reminders to users who forgot to check out after extended time.
Users Not Checked In Report
Reports users who have not checked in within the expected timeframe.
Account Welcome/Summary
Welcomes new users and provides a summary of account details.
Customer Automatic Signup Welcome
Sends a welcome message after a successful customer self-signup.
Customer Automatic Signup Admin Approve
Notifies admins when a customer signup requires approval.
Customer Automatic Signup Invitation
Invites users to complete the signup process.
Customer Automatic Signup Rejection
Informs applicants that their signup request was rejected.
Account Password Recovery Two-Form Code
Provides a recovery code for secure password resets.
Account Login Two-Form Code
Sends two-factor authentication code for login verification.
Account Password Change
Confirms that a user’s account password has been changed.
Account Password Expiration
Notifies users about upcoming password expiration.
Account Login Success
Confirms a successful login into the system.
Account Login Failure
Alerts about failed login attempts.
Account Login Failure With Different Usernames
Notifies when failed login attempts occur with multiple usernames.
Hosting Plan Summary
Summarizes hosting plan details for the customer.
Peer Invitation
Sends invitations to peers for collaboration.
Peer Password Reset
Provides reset instructions for peer account passwords.
Mailchimp Sync Report
Summarizes results of Mailchimp synchronization.
Utimate Pro Sync Report
Provides details on Ultimate Pro synchronization.
Maintenance Users Archives
Notifies about archived user accounts during maintenance.
Mailbox Accounts Maintenance Letter
Confirms maintenance actions on mailbox accounts.
Connect Wise Azure Search Sync
Reports results of ConnectWise Azure directory synchronization.
Customer Snapshot Report
Provides customers with a snapshot overview of their system usage.
Azure Consumed Report
Provides a breakdown of Azure consumption per subscription.
Azure Aggregated Consumed Report
Summarizes consumption across multiple Azure subscriptions.
Azure Plan Utilization Records Collector
Collects and delivers utilization details for Azure plans.
Azure Budget Warning
Alerts customers when Azure budget usage approaches limits.
Azure Budget Exceed
Notifies when Azure budget has been exceeded.
Azure Budget Suspension
Informs customers of subscription suspension due to budget overrun.
Azure Systemwide Limit Warning Letter
Warns about hitting global Azure system resource limits.
Azure Ecommerce Invoices Create Letter
Sends automated invoices for Azure-related ecommerce.
Azure AD Domain Service Create Letter
Confirms creation of Azure AD Domain Services.
Azure AD Domain Service Remove Letter
Confirms removal of Azure AD Domain Services.
Azure AD Sync Report Letter
Provides synchronization details between Azure AD and MSPControl.
Transition to Azure Plan Letter
Notifies customers about migration to Azure plans.
Cloud Agreement Notification
Informs customers about new cloud agreements.
Cloud Agreement Accepted Notification
Confirms customer acceptance of a cloud agreement.
Cloud Agreements Report
Summarizes all active customer cloud agreements.
Remove Expired Guest Users Letter
Notifies administrators of expired guest users being removed.
Import New Commerce Offers Letter
Confirms import of new commerce offers.
Remove Customers Partner Relationship Letter
Confirms removal of partner relationship with customers.
Change Azure Subscription Friendly Name Letter
Confirms changes to the subscription friendly name.
Tenants Applications Credentials Regenerate Letter
Notifies about regenerated application credentials.
GDAP Admin Relationships Checking Letter
Reports on GDAP admin relationship status.
GDAP Admin Relationships Approval Invitation Letter
Sends invitation to approve GDAP relationship.
Azure Applications Expiration Report
Lists Azure applications approaching expiration.
Azure Advisor Recommendations
Provides recommendations from Azure Advisor.
Partner Invitation Letter
Sends partner relationship invitations.
O365 Subscriptions Expiration Report
Reports on Office 365 subscriptions nearing expiration.
Password Policy Report
Summarizes password policies applied in the organization.
Password Never Expires
Notifies when accounts are configured with non-expiring passwords.
Exchange Mailbox Setup
Confirms mailbox setup completion for Exchange users.
Remote Desktop Services Setup
Confirms RDS setup for organization users.
RDS Users Report
Lists RDS-enabled users in the organization.
Enterprise Solution Report
Provides an overview of enterprise service usage.
Account Welcome/Summary
Welcomes new accounts at the organizational level.
Users Report
Summarizes all active users in the organization.
Exchange Distribution Lists Report
Reports current Exchange distribution lists.
Exchange Online Distribution Lists Report
Covers Exchange Online distribution lists.
Account Password Expiration
Notifies organization users of password expirations.
Microsoft Online Partner Password Expiration
Alerts about partner password expirations.
Password Reset
Provides password reset instructions for users.
Password Reset Reminder
Reminds users of pending password reset requests.
Password Changes Pending Report
Lists accounts awaiting password change actions.
Customer Password Changes Pending Report
Provides report of customer password changes awaiting execution.
All mail templates use a unified Template Editor. This editor supports:
Each template page includes a list of Available Variables. These differ depending on the template and cannot be shared across unrelated templates.
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