Account Home

The Account Home page in MSPControl is the central dashboard for both administrators and customers, providing a high-level summary of account information, scheduled tasks, hosting space usage, and quick access to management areas. The content displayed adapts based on the user’s role — serveradmin, peer, or customer.

Administrator View (serveradmin or peer)

For users with Administrator access — including serveradmin and designated peers — the page provides a full-system operational overview.

Header Section

• Displays full name, role, email address, status, account number, and timestamps for creation and last update.
• Includes profile icon and gear/settings icon (for account editing and password change).

Accounts Widget

• Shows the total number of customer accounts managed by the admin.
• Includes visual filters by Status or Role.
• The menu in the top right corner of the widget includes a “+ Create New Account” action.

Scheduled Tasks Widget

• Displays total number of scheduled tasks and a weekly graph of task activity.
• Breaks down tasks by status: Completed, In Progress, and Failed.
• Options menu includes granular filtering (Total, Failed, Running, Completed, Diagram) and a “Remove Widget” action.

Hosting Spaces Widget

• Displays a list of all hosting spaces associated with the account.
• Columns include Name, Server, Creation Date, and Status.
• The default system-level space named System appears here for serveradmin accounts.

Customer-Level View

When accessed by a user with a Customer role, the Account Home page changes to provide tenant-specific details and self-service options.

Header Section

• Displays customer’s company name, email, role, status, and timestamps.
• Includes Suspend and Disable buttons for internal administrative use.

Scheduled Tasks

• Shows weekly task count and task statuses — Completed, In Progress, Failed.

Hosting Spaces

• Customers see only the hosting spaces associated with their account.
• Includes name, assigned server, creation date, and status of the space.

Account Widgets Grid

• Provides direct access to modules including:
  • Domains, Subscriptions, Space Statistics
  • Peers, Peer Roles, Peer Invitations
  • Running Tasks, Audit Log, Email Routes
  • Scheduled Tasks, Space Add-ons, Hosting Spaces

Organizations Block

• Accessible for multi-user environments. Shows tabs for Azure, Exchange, Microsoft 365, and more.
• Summarizes key stats like:
  • Active/Disabled/Deleted Users
  • Hosted Organizations, Groups, ADSync Users
  • Password Policy, Locations, IP Assignments

Best Practices

• Use the widget filter menu to customize the dashboard to your role’s needs (e.g., show only failed tasks).
• Remove unused widgets to keep your workspace focused and efficient.
• Administrators should regularly monitor failed or stuck scheduled tasks for proactive maintenance.
• System administrators can use the Account Home page as the central control panel for tracking quota usage, account performance, and quick access to submodules.
• For tenant accounts, use this view to get a fast snapshot of health, usage, and access to hosted services.