Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

  • Downloads Center
  • Documentation
  • Pricing
  • Documentation

    RDS Users

    The RDS Users menu in MSPControl provides a real-time view of all Remote Desktop Services (RDS) user sessions across your environment. From this single dashboard, you can monitor session states, send messages to users, or log them off when necessary—helping you maintain control and security on multiple RDS hosts.


    RDS Users Dashboard

    The main RDS Users page displays each active (or disconnected) user session on your RDS servers. Typically, the columns include:

    • User Name – The username or account (e.g., j.smith) currently logged into an RDS session.

    • Host Server – The FQDN or hostname of the RDS server (e.g., rds01.yourdomain.net) hosting that session.

    • Session State – Indicates whether the session is ACTIVE, DISCONNECTED, or otherwise.

    A set of actions is typically available per session, allowing you to Log Off
    a user or Send Message to them. Additionally, you can refresh the list, filter
    sessions, or search for specific user accounts.


    Key Actions

    • Log Off – Ends the user’s session. Useful if a session is hung or if the user has left a disconnected session consuming
      resources.

    • Send Message – Sends a text message to the user’s RDS session (e.g., a broadcast or warning about maintenance).

    • Refresh – Updates the session list, reflecting the latest connections, disconnections, or new user logins.

    • Search & Filters – Narrow the user list by session state or username, especially helpful in large deployments.


    Best Practices

    • Monitor Regularly – Keep an eye on active sessions to ensure no user is inadvertently consuming excessive resources or
      leaving critical applications open.

    • Use Send Message Wisely – Notify users of scheduled maintenance or upcoming reboots to avoid unexpected session terminations.

    • Log Off Idle Sessions – Consider logging off disconnected sessions to free up licenses or system resources, especially on heavily used RDS servers.

    • Leverage Filtering – In large environments, filter by ACTIVE or DISCONNECTED to quickly locate sessions needing attention.

    The RDS Users dashboard in MSPControl consolidates all RDS sessions into a single interface, simplifying user management and boosting your ability to maintain stable, efficient Remote Desktop environments.