Documentation > How to disable mailbox(es)

To disable mailbox or several mailboxes, login to the MSPControl and click on Mailboxes,

or go to Organizations > Exchange > Mailboxes.

You will see the list of all existing mailboxes. If you have many, it might be a good idea to use Search form in the right to find the one you need. You can choose whether you want to search by Display Name, E-mail Address, Domain Account, Account Number, or Login.

Once you found the mailbox(es) you were looking for, you have two ways to disable them.

First, you can open mailbox settings page and disable it there. To do so, click on the Display Name in the list.

 

Check Disable Mailbox.

Scroll down and click Save Changes or Save Changes and Exit. The former will leave you on the same page, the latter will redirect you to the list of all mailboxes.

 

 

Secondly, you can perform the same action - disable one or several mailboxes - from the list of all mailboxes. Select them by checking the corresponding check-boxes in the left.

Then select Disable in the drop-down menu Actions, and click Apply.

You will see a notification Action has been successfully performed. In the list of mailboxes disabled ones will now be marked with red cross opposed to enabled mailboxes having green check marks.

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