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Chris Danks

Home Members Chris Danks

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@cyberhostpro

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  • Profile picture of Chris Danks

    Chris Danks replied to the topic Can't start auto update since 1.0.0.37xx in the forum Bug report 2 years, 4 months ago

    bug still exists in todays build 1.0.0.3815 meaning this bug has existed now for over 100 builds.

    MSPC not replying to these posts either.

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Can't start auto update since 1.0.0.37xx in the forum Bug report 2 years, 4 months ago

    HI

    this issue still exists today!!

    WHY??

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Can't start auto update since 1.0.0.37xx in the forum Bug report 2 years, 4 months ago

    I found a work around just now.

    Wait a few mins then scroll down and click update button on each server. this will start the update.

  • Profile picture of Chris Danks

    Chris Danks started the topic Audit Log no longer working in the forum Bug report 2 years, 4 months ago

    I am running build 1.0.0.3725

    when I visit the audit log I get an error after a few seconds:

  • Profile picture of Chris Danks

    Chris Danks started the topic Can't start auto update since 1.0.0.37xx in the forum Bug report 2 years, 4 months ago

    Hello

    I can not start update dashboard.

    I have today logged in to my MSPC CP server and manually upgraded to 1.0.0.3725 via installer.

    I then login to MSPC and go to update dashboard and click Enable maintenance mode

    however after 1 hour it still does not start maintenance mode.

    refreshing webpage does not help either

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Error with Audit Log in the forum MSP Control Support 2 years, 4 months ago

    I also have it on Websites Page too now on todays build

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Error with Audit Log in the forum MSP Control Support 2 years, 4 months ago

    hi

    i too have this tried on both 1.0.0.3672 and latest 1.0.0.3702

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Chocolately errors in the forum MSP Control Support 2 years, 9 months ago

    didnt help 🙁

    I also just tried:

    Downloaded MSP Installer
    Remove Portal
    once uninstalled, went to IIS and also removed the Portal site + app pool
    opened MSPC installer again and this time installed Portal

    Once reinstalled logged back in and again this error:

    System.Web.Services.Protocols.SoapException: Server was unable to process request.…[Read more]

  • Profile picture of Chris Danks

    Chris Danks started the topic Chocolately errors in the forum MSP Control Support 2 years, 9 months ago

    HI

    I’ve upgraded 3 client servers from WebsitePanel to MSPControl

    however I am having issues with check for updates

    Server 1 error:
    Can not get the latest verion number


    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Can not install chocolatey. Result: at…
    [Read more]

  • Profile picture of Chris Danks

    Chris Danks started the topic Account User cannot delete Peers in the forum Bug report 2 years, 9 months ago

    Hello

    An account user can create Peers for the account, but cannot then delete the peer. The reseller of the account, or serveradmin can delete the peers. Have upgraded to 1.0.0.2863 and created new peer (logged in as account) and tried again, but no luck
    You may test it with http://control.sfdns.net ; Account – salikin; Password – S@l1k1n
    Thanks

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Web App Gallery bug in the forum Bug report 2 years, 10 months ago

    Hello
    We have since updated to 1.0.0.2690 and still the error occurs on trying to install Net CMS

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Invalid public shared ip address in platform server configuration for shared IP in the forum MSP Control Support 2 years, 10 months ago

    HI

    this means you have not finished setting up MSPControl. Go to settings > servers and open IIS service to configure it. Make sure you have too added at least 1 public IP to MSPControl Panel.

  • Profile picture of Chris Danks

    Chris Danks replied to the topic WebsitePanel 2.0.0 & Win2008 R2 updates in the forum MSP Control Support 2 years, 10 months ago

    HI

    WebsitePanel 2 is no longer supported or developed, you should move ASAP, if you open WebsitePanel studio things like edit password now do not work as it can not download the required components as they do not exist anymore!

    Please see https://mspcontrol.org/downloads/ and click upgrade from websitepanel.

    I too recommend migrating to Windows…[Read more]

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Help IIS (Web Hosting) module configuration in the forum MSP Control Support 2 years, 10 months ago

    Hello

    Login to MSPControl and go to a user you’ve created.
    Create a space (if one doesnt exist already)

    you can then go to domains > add
    add a domain and website this will create the website via IIS.

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Unable to add Web Sites IIS Web Hosting in the forum MSP Control Support 2 years, 10 months ago

    HI

    what happens if you do this:

    Login to MSPControl as serveradmin
    go to Settings > servers

    click the server name your having issues with

    Does it load any error? does it show the version number on the right column?

    i’m wondering if the MSPC server password has been changed to access the server and you’ve not updated the control panel with the…[Read more]

  • Profile picture of Chris Danks

    Chris Danks replied to the topic Unable to add Web Sites IIS Web Hosting in the forum MSP Control Support 2 years, 10 months ago

    HI

    what happens if you do this:

    Login to MSPControl as serveradmin
    go to Setup > servers

    click the server name your having issues with

    Does it load any error? does it show the version number on the right column?

    i’m wondering if the MSPC server password has been changed to access the server and you’ve not updated the control panel with the…[Read more]

  • Profile picture of Chris Danks

    Chris Danks replied to the topic You are not allowed to access this account in the forum MSP Control Support 2 years, 10 months ago

    HI

    I have already provided everything above. Please also see the video I sent to Omar

  • Profile picture of Chris Danks

    Chris Danks replied to the topic You are not allowed to access this account in the forum MSP Control Support 2 years, 10 months ago

    update:

    Issue remains on Build 1.0.0.2672

    Video of issue has also been shared on skype with Omar A

  • Profile picture of Chris Danks

    Chris Danks replied to the topic You are not allowed to access this account in the forum MSP Control Support 2 years, 10 months ago

    Hello

    I noticed something bizzare

    if I search for domain.com and click Account home, it gives the error from above.

    the URL is: Default.aspx?pid=Home&UserID=186028

    However if i go to domain.com then click the username the URL is: Default.aspx?pid=Home&UserID=5

    the UserID is different!

    I was able to replicate this with all other customers

  • Profile picture of Chris Danks

    Chris Danks replied to the topic You are not allowed to access this account in the forum MSP Control Support 2 years, 10 months ago

    Alex

    you or one of your team can Skype me and i’ll send you a video I’ve made showing the issue and the links.

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