Tagged: 

This topic has 6 replies, 3 voices, and was last updated 2 years, 4 months ago by Thomas.

  • Author
    Posts
  • #8315
     Thomas
    Member

    My WebDAV site is missing after the latest update. When you navigate to the site the page loads, however it is just a blank white screen.

    Current Version:
    Portal (1.0.0.4969)
    Enterprise Server (1.0.0.4969, Db: 1.0.0.4969)
    SRV-XXXX (1.0.0.4969)

    0
    Be the first one to like this.
    Please wait...
    #8316
     Thomas
    Member

    I tried to do the manual update process on the server. I still get a blank screen when I try to log in. The following code is what is shown in the “F12” developers view in FireFox.

    
    <html><head><link rel="alternate stylesheet" type="text/css" href="resource://content-accessible/plaintext.css" title="Wrap Long Lines"></head><body>
    
    

    </body></html>

    The manual process I took to update the server is:

    1. Download the WebDAV manual update files form the mspControl site.
    2. Stopped the Website
    3. Stopped the Application Pool
    4. Zip the WebDAV folder for backup
    5. Edit the Web.config file in the new files, copying the server settings that go to my server.
    a. MSPControl.CryptoKey
    b. userDomain
    c. webdavRoot
    d. enterpriseServer
    * looks like the serveradmin account was removed from the config.
    6. Start Application Pool
    7. Start Website
    8. Navigate to WebDav site with browser.

    0
    Be the first one to like this.
    Please wait...
    #8317
     Thomas
    Member

    After further review it would appear that there is a new ConnectionString added to the latest WebDAV portal that I do not see in the original web.config file.

    
    <connectionStrings>    
         <add name="EnterpriseServer" connectionString="Server=(local)\SQLExpress;Database=MSPControl;uid=sa;pwd=Password12" providerName="System.Data.SqlClient" />
      </connectionStrings>
    
    0
    Be the first one to like this.
    Please wait...
    #8318
     Thomas
    Member

    I was able to resolve the blank screen issue. Do the following steps:

    1. Stop Website
    2. Stop Application Pool
    3. Locate the Enterprise Server folder and edit the Web.Config file. (Default: C:\MSPControl\Enterprise Server\Web.Config)
    4. Copy the ConnectionString section from the file.

    
    <!-- Connection strings -->
      <connectionStrings>
        <add name="EnterpriseServer" connectionString="server=YOUR-SERVER-INFO-HERE" providerName="System.Data.SqlClient" />
      </connectionStrings>
    

    5. Edit The WebDAV web.config file and paste over the existing ConnectionString text with the one from the Enterprise Server web.config (Default: C:\MSPControl\WebDavPortal\Web.Config)
    6. Start the Application Pool
    7. Start the Website
    8. Navigate to the site using browser.

    0
    Be the first one to like this.
    Please wait...
    #8343
     dheinze
    Member

    Hi Thomas,

    i tried your workaround but my site is still blank.

    @expertservices please tell me what to do.

    greets Daniel

    0
    Be the first one to like this.
    Please wait...
    #8396
     Karel
    Member

    I also have “the blank page” issue.
    Anybody an idea?

    0
    Be the first one to like this.
    Please wait...
    #8399
     Thomas
    Member

    I haven’t had any issue since this manual update. I am currently on this version:

    Portal (1.0.0.5130)
    Enterprise Server (1.0.0.5130, Db: 1.0.0.5130)
    SRV-XXXX (1.0.0.5130)

    Try downloading the manual update and following the steps above again. If that doesn’t work report back and I will see what I can figure out for you.

    0
    Be the first one to like this.
    Please wait...
Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.

©2020 MSPControl | Privacy Policy

Log in with your credentials

or    

Forgot your details?

Create Account