User can't change Server settings RDS collection

[Mats Member]

When you are logged in as serveradmin you can change the settings fine but when you are logged in under the user account you’ll get the following error:

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: 
Server was unable to process request. ---> System.Exception: Error executing 
'EDIT_RDS_COLLECTION_SETTINGS' task on '' REMOTE_DESKTOP_SERVICES ---> 
System.Exception: Service with ID -1 was not found

Also the same error shows at the Sessions screen.

And when you got to the Application tab as the user you’ll get the error:
Sorry, an error occurred while processing your request.

This again works fine when logged in as serveradmin

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[Mats Member]

When creating a active directory user I also get the Service with ID -1 when logged in as the user, serveradmin can again create a user without problems when in the customer space.

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[Mats Member]

Also deleting a RDS server as serveradmin is impossible:

REMOTE_DESKTOP_SERVICES_REMOVE_RDSSERVER
- REMOTE_DESKTOP_SERVICES_REMOVE_RDS_SERVER:Service with ID -1 was not found; at MSPControl.EnterpriseServer.ServiceProviderProxy.Init(WebServicesClientProtocol proxy, Int32 serviceId, StringDictionary additionalSettings) at MSPControl.EnterpriseServer.RemoteDesktopServicesHelpers.GetRemoteDesktopServices(Int32 serviceId) at MSPControl.EnterpriseServer.RemoteDesktopServicesController.UMJecCA4odpCLaoe4QrX(Int32 serviceId) at MSPControl.EnterpriseServer.RemoteDesktopServicesController.CRcWPO4Wkg(Int32 )

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[Mats Member]

Still having this issue.

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[MSPControl Keymaster]

I will report the issue to developers.

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[dr.action Member]

I have reported this issue more than a year ago – and again a few days ago via telegram.

Does anybody from the support/development move…? Of course not!

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[dr.action Member]

dr.action wrote:

Does anybody from the support/development move…? Of course not!

Sorry, i have to correct this: denis answered me that he will report it to the development – mostly like he did here….

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[Denis Shchepetov Keymaster]

Hi guys. Yes, this has been moved to developer yesterday.

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Best regards,
Denis Shchepetov, MSPC support lead, software producer.
E-mail: d@hosting.build

[dr.action Member]

…still no update….

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[MSPControl Keymaster]

We are using this without issue and there have been several fixes to RDS since August. I would try again with latest build. If the problem persists I would say this seems more like a setup issue.

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[dr.action Member]

I have the latest Version installed (6217), still the same error as posted by Mats in Post 1.

Again: serveradmin can add Users to RDS Collections by MSPControl Panel. Enduser can’t and get this error.

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[Mats Member]

Yeah same issue here too on the last version. even Deleting an RDS server under settings as serveradmin is still not possible:

REMOTE_DESKTOP_SERVICES_REMOVE_RDSSERVER

– REMOTE_DESKTOP_SERVICES_REMOVE_RDS_SERVER:Service with ID -1 was not found; at MSPControl.EnterpriseServer.ServiceProviderProxy.Init(WebServicesClientProtocol proxy, Int32 serviceId, StringDictionary additionalSettings) at MSPControl.EnterpriseServer.RemoteDesktopServicesHelpers.GetRemoteDesktopServices(Int32 serviceId) at MSPControl.EnterpriseServer.RemoteDesktopServicesController.RemoveRdsServerInternal(Int32 rdsServerId): Service with ID -1 was not found

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