This topic has 11 replies, 4 voices, and was last updated 1 year, 7 months ago by 
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When you are logged in as serveradmin you can change the settings fine but when you are logged in under the user account you’ll get the following error:
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'EDIT_RDS_COLLECTION_SETTINGS' task on '' REMOTE_DESKTOP_SERVICES ---> System.Exception: Service with ID -1 was not foundAlso the same error shows at the Sessions screen.
And when you got to the Application tab as the user you’ll get the error:
Sorry, an error occurred while processing your request.This again works fine when logged in as serveradmin
When creating a active directory user I also get the Service with ID -1 when logged in as the user, serveradmin can again create a user without problems when in the customer space.
Also deleting a RDS server as serveradmin is impossible:
REMOTE_DESKTOP_SERVICES_REMOVE_RDSSERVER - REMOTE_DESKTOP_SERVICES_REMOVE_RDS_SERVER:Service with ID -1 was not found; at MSPControl.EnterpriseServer.ServiceProviderProxy.Init(WebServicesClientProtocol proxy, Int32 serviceId, StringDictionary additionalSettings) at MSPControl.EnterpriseServer.RemoteDesktopServicesHelpers.GetRemoteDesktopServices(Int32 serviceId) at MSPControl.EnterpriseServer.RemoteDesktopServicesController.UMJecCA4odpCLaoe4QrX(Int32 serviceId) at MSPControl.EnterpriseServer.RemoteDesktopServicesController.CRcWPO4Wkg(Int32 )I have reported this issue more than a year ago – and again a few days ago via telegram.
Does anybody from the support/development move…? Of course not!
Does anybody from the support/development move…? Of course not!
Sorry, i have to correct this: denis answered me that he will report it to the development – mostly like he did here….
Hi guys. Yes, this has been moved to developer yesterday.
Best regards,
Denis Shchepetov, MSPC support lead, software producer.
E-mail: d@hosting.buildWe are using this without issue and there have been several fixes to RDS since August. I would try again with latest build. If the problem persists I would say this seems more like a setup issue.
I have the latest Version installed (6217), still the same error as posted by Mats in Post 1.
Again: serveradmin can add Users to RDS Collections by MSPControl Panel. Enduser can’t and get this error.
Yeah same issue here too on the last version. even Deleting an RDS server under settings as serveradmin is still not possible:
REMOTE_DESKTOP_SERVICES_REMOVE_RDSSERVER
– REMOTE_DESKTOP_SERVICES_REMOVE_RDS_SERVER:Service with ID -1 was not found; at MSPControl.EnterpriseServer.ServiceProviderProxy.Init(WebServicesClientProtocol proxy, Int32 serviceId, StringDictionary additionalSettings) at MSPControl.EnterpriseServer.RemoteDesktopServicesHelpers.GetRemoteDesktopServices(Int32 serviceId) at MSPControl.EnterpriseServer.RemoteDesktopServicesController.RemoveRdsServerInternal(Int32 rdsServerId): Service with ID -1 was not found
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