This topic contains 3 replies, has 2 voices, and was last updated by  mattlok 3 weeks, 1 day ago.

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  • #8455
     mattlok 
    Member

    Hi Guys,

    Today i got an alert that my MSP Panel cannot get licensing update from your server.

    I am on build 1.0.0.5254 – the same thing happened last year and it seemed like something on your end.

    Can you please check and validate.

    Thanks,

    MattLok

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    #8458
     Thomas 
    Member

    You might try a manual update to the latest version.

    Last version: 1.0.0.5274 (4/21/2018 8:58 AM)

    I haven’t had any license issues since February 15, 2018 at 1:41 pm with this post:

    The license renewal issue I was having has been resolved, however this SSL renewal issue was not resolved with that fix. I still need to get this issue resolved.

    Original thread:

    Unable to renew mspControl License (auto or manual renew)

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    #8479
     mattlok 
    Member

    Hi

    Unfortunately it did not work.

    We just updated to 1.0.0.5321 today.

    However, what I did noticed, was that this error occured right after we moved it from one hyper-v host server to another hyper-v host server.

    I tried deleting the previous license and making a new request thinking it would generate a new license based on the changes from the old Hyper-V Host server to the new hyper-v server.

    Currently I cannot request a new license as it gives me the same error.

    See below:

    Could not load file or assembly ‘Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed’ or one of its dependencies. The located assembly’s manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) at System.Net.Http.Formatting.BaseJsonMediaTypeFormatter..ctor() at System.Net.Http.Formatting.JsonMediaTypeFormatter..ctor() at MSPControl.EnterpriseServer.HttpClientHelper.PostData[T](HttpClient client, String baseAddress, String url, T license) at JSbSGeGGAtCKjlvdpO.i4hxoycQvBBQoEAkS6.H2rG5BL3u2(Object , Object )

    Any help is appreciated as my MSP Panel is now disable and cannot be used.

    THanks

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    #8481
     mattlok 
    Member

    Dear support,

    I am one of the tenants at 151 front street, Toronto, Ontario, Canada data center.

    If you need space to host your licensing server I can give you guys free space to host it.

    We can put you on our multi-homed connection.

    Let me know

    Thanks

    mattlok

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