"Forgot your Password" error



Homepage Forums Bug report "Forgot your Password" error

This topic contains 6 replies, has 3 voices, and was last updated by Profile photo of LIM ENG KEAT LIM ENG KEAT 3 months, 1 week ago.

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  • #5132
    Profile photo of LIM ENG KEAT
    LIM ENG KEAT
    Member

    Hi,

    Getting error as per attachment while click forgot password:

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    #5137
    Profile photo of Alexander
    Alexander
    Member

    Hello

    Sorry, I can not reproduce. Do you have the latest MSPC?

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    #5147
    Profile photo of LIM ENG KEAT
    LIM ENG KEAT
    Member

    Hi, Yes all is updated to 1.0.0.2453. Please refer to the attachment.

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    #5150
    Profile photo of LIM ENG KEAT
    LIM ENG KEAT
    Member

    Hi,

    To addon, the error only occur after place username and click “RESTORE”.

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    #5224
    Profile photo of Hosting.Build
    Hosting.Build
    Keymaster

    Lim Eng, can you send screenshot of where exactly you press this button in panel? There are couple of

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    Best regards,
    Denis Shchepetov, MSPC support lead.
    E-mail: d@Hosting.Build

    #5288
    Profile photo of LIM ENG KEAT
    LIM ENG KEAT
    Member

    Hi,

    Click on “Forgot your password”
    Fill in the username
    Then click on “Restore”

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    #5292
    Profile photo of LIM ENG KEAT
    LIM ENG KEAT
    Member

    Hi,

    To addon, this only happen when try to test on account under a Reseller.

    Try on all the main account and reseller no problem.

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