This topic has 5 replies, 4 voices, and was last updated 11 months, 1 week ago by Alexander.

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  • #9575
     Ivan
    Member

    Hi,

    I’ve been trying to get MSPControl to work and have not been able to.

    Installation is fine, however when I try to access the portal, I get this screen (attached).

    Here is the stack trace:

    [WebException: The remote server returned an error: (500) Internal Server Error.]

    System.Net.HttpWebRequest.GetResponse() +1686

    MSPControl.Portal.PortalUtils.IsEsStartupPage() +104

     

    [ Exception: Can’t get response from Enterprise Server: http://xxx.xx.xxx:9002. ]

    MSPControl.Portal.PortalUtils.IsEsStartupPage() +361

    MSPControl.WebPortal.DefaultPage.Page_PreInit(Object sender, EventArgs e) +322

    System.Web.UI.Page.OnPreInit(EventArgs e) +11854916

    System.Web.UI.Page.PerformPreInit() +46

    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1110

     

    Any ideas as to why this is happening?

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    #9582
     Scott
    Member

    Hi,

    I ran into the same error you did after upgrading to the latest build of MSPControl 2.0. My best guess is that it looks like there is a new requirement that the enterprise server needs to have an SSL cert assigned to it before it will let you go any farther. So I removed the port 9002 binding from my enterprise server website in IIS and re-assigned it as an https binding to port 9002 using my SSL cert. This cleared that initial error I was getting but now I’m just getting operation timeouts so still troubleshooting. Hope this at least helps you get past that initial issue.

     

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    #9583
     Ivan
    Member

    Hi Scott,

    Thanks for the input. Could not have guessed that it might have been an SSL issue. I’ll look into this and hopefully that would fix this error at the very least.

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    #9584
     Scott
    Member

    You’re welcome Ivan. The way I found it was if you try to open the enterprise server url:port directly in a new browser window or tab. When you do that you get a cypher and/or  TLS/SSL error. I used IISCrypto to make sure my config was good and still got the error TLS/cipher error. The error went away after I assigned the SSL cert but now I’m stuck on the next step. Hopefully you have better luck there than I did!

     

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    #9588
     MSPControl
    Keymaster

    yes 2.0 requires SSL Certificate on all nodes because new Enterprise Server uses REST API and it’s not encrypted on its own like W3C.

    What is the next error you are having?

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    #9590
     Alexander
    Member

    We’ve just added to installer IIS Rewrite Module. Please install it manually, should help:
    https://www.microsoft.com/en-us/download/details.aspx?id=47337

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