This topic contains 2 replies, has 2 voices, and was last updated by  alexeev.evg 1 day, 16 hours ago.

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  • #9053
     Ho Shan Yeow 
    Member

    The current MSPControl build that I download today, will generate the following error when add website pointer.
    Two of our servers that just update to latest MSPControl encounter the exact same problem, when you create a website the error will appear.
    However, the website is created but there is no “www” pointer.

    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘ADD’ task on ‘2mfurniture.com’ WEB_SITE —> System.Exception: Error executing ‘ADD’ task on ‘domain.com’ WEB_SITE —> System.NullReferenceException: Object reference not set to an instance of an object.
    at MSPControl.EnterpriseServer.WebServerController.AddWebSitePointer(Int32 siteItemId, String hostName, Int32 domainId, Boolean updateWebSite, Boolean ignoreGlobalDNSRecords, Boolean rebuild)
    — End of inner exception stack trace —
    at MSPControl.EnterpriseServer.WebServerController.AddWebSitePointer(Int32 siteItemId, String hostName, Int32 domainId, Boolean updateWebSite, Boolean ignoreGlobalDNSRecords, Boolean rebuild)
    at MSPControl.EnterpriseServer.WebServerController.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 packageAddressId, Boolean addInstantAlias, Boolean ignoreGlobalDNSRecords)
    — End of inner exception stack trace —
    at MSPControl.EnterpriseServer.WebServerController.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 packageAddressId, Boolean addInstantAlias, Boolean ignoreGlobalDNSRecords)
    at MSPControl.EnterpriseServer.esWebServers.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 ipAddressId, Boolean ignoreGlobalDNSZone)
    — End of inner exception stack trace —
    at MSPControl.EnterpriseServer.BusinessErrorCodes.GetMessage(SoapException ex, Boolean code)
    at MSPControl.Portal.MSPControlModuleBase.ShowErrorMessage(String moduleName, String messageKey, Exception ex, String[] additionalParameters)

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    #9056
     Ho Shan Yeow 
    Member

    Upon further investigation, when add a website together with its pointer “www”, it doesn’t create the database row in MSSQL ‘Domains’ table.

    However, the website can appear in MSPC even though there is no data row inside the table ‘Domains’.
    Since there is no database row to represent the website and its pointer in the ‘Domains’ table, when adding or deleting SSL will screw up other websites that doesn’t have rows in ‘Domains’ table!

    All issues originated from adding website pointer for the main domain and its pointer ‘www’.
    Can fix this quickly?

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    #9073
     alexeev.evg 
    Member

    This error is fixed in latest version. Please try download new version.

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