Contact creation not working



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This topic contains 32 replies, has 5 voices, and was last updated by Profile photo of Jordan Jordan 3 months ago.

Viewing 13 posts - 21 through 33 (of 33 total)
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  • #6156
    Profile photo of Jordan
    Jordan
    Member

    Hello,

    Issue is not fixed under 1.0.0.2447
    One of my customer try to create a contact and it fails. In this example, MSP create Exchange contact with “name” contact30 but another contact with this DipslayName already exist and it fails :

    Get-MailContact -Identity ‘contact30’ | fl name,displayname

    Name : contact30
    DisplayName : Contoso Test

    Name : dsqdsq00000
    DisplayName : Contact30

    Is it possible to fix this bug once for all ?

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    #6175
    Profile photo of MSPControl
    MSPControl
    Keymaster

    Jordan, update to latest we recently fixed all Contact creation issues.

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    #6214
    Profile photo of Jordan
    Jordan
    Member

    No it’s not. I just upgrade to the latest this morning.

    [2/13/2017 11:22:34 AM] ERROR: ‘Hosted Microsoft Exchange Server 2016’ GetContactGeneralSettings
    System.ArgumentException: Execution result contains more than one object
    at MSPControl.Providers.HostedSolution.ExchangeBase.GetResultObjectDN(Collection`1 result, Boolean getFirst)
    at MSPControl.Providers.HostedSolution.ExchangeBase.GetContactGeneralSettingsInternal(String accountName)
    at MSPControl.Server.ExchangeServer.GetContactGeneralSettings(String accountName)

    I don’t understand why MSP panel is trying to create a contact with a name already used (contact30).

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    #6219
    Profile photo of Jordan
    Jordan
    Member

    Also, now, with the latest version update external contact give me this error :

    Server was unable to process request. —> Error executing ‘UPDATE_CONTACT_GENERAL’ task on ‘test123’ EXCHANGE —> Server was unable to process request. —> Cannot bind parameter ‘Manager’. Cannot convert value “” to type “Microsoft.Exchange.Configuration.Tasks.UserContactIdParameter”. Error: “Parameter values of type Microsoft.Exchange.Configuration.Tasks.UserContactIdParameter can’t be empty. Specify a value, and try again. Parameter name: identity” —> Cannot convert value “” to type “Microsoft.Exchange.Configuration.Tasks.UserContactIdParameter”. Error: “Parameter values of type Microsoft.Exchange.Configuration.Tasks.UserContactIdParameter can’t be empty. Specify a value, and try again. Parameter name: identity” —> Parameter values of type Microsoft.Exchange.Configuration.Tasks.UserContactIdParameter can’t be empty. Specify a value, and try again. Parameter name: identity

    Contact is created but we can’t update it.
    Nice.

    Note : latest also give me the navigation bar css issue which was fixed a long time ago.

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    #6221
    Profile photo of MSPControl
    MSPControl
    Keymaster

    Jordan, Email me at help@mspcontrol.org.

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    #6247
    Profile photo of Jordan
    Jordan
    Member

    Hi,

    I send you an email but no news yet.

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    #6248
    Profile photo of Hosting.Build
    Hosting.Build
    Keymaster

    Another fix for that was uploaded yesterday.

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    Best regards,
    Denis Shchepetov, MSPC support lead.
    E-mail: d@Hosting.Build

    #6249
    Profile photo of Jordan
    Jordan
    Member

    About contact creation and/or update contact manager issue ?

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    #6255
    Profile photo of Jordan
    Jordan
    Member

    Hi,

    Still the issue with 1.0.0.2792

    – Update contact information is not working
    – Cannot create some contact due to duplicate name.

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    #6256
    Profile photo of Jordan
    Jordan
    Member

    Also, with update 1.0.0.2792 file “SupportedThemes.config” was deleted from app_data folder. Don’t know why.
    This is generate a portal error.

    Can we have a real stable version and not 10 updates per day for what you call “stable” branch ?
    Every time an update was pushed, it’s generate a lot of news bugs (contact creation issue, update issue, navigation bar style issue, Missing file due to update issue,…)

    Thanks.

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    #6266
    Profile photo of Jordan
    Jordan
    Member

    Any update ?

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    #6267

    Hi, Jordan.
    fixed in build #1.0.0.2815

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    #6268
    Profile photo of Jordan
    Jordan
    Member

    Hi,

    Indeed, manager error about contact update is fixed. However, contact duplication is not.
    MSP is trying to create contact with a number, like contact30 and don’t check if that name already exist. This is generate an error about contact creation.

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