Changing MSP Control Password



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    Profile photo of Daniel White
    Daniel White
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    Whenever a user tries to reset their Password to get into MSP Control, they get the following error:

    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'SEND_REMINDER' task on 'scotty2' USER ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. 
    at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception) 
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest) 
    at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) 
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) 
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) 
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) 
    at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) 
    at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) 
    at System.Net.Mail.SmtpConnection.Flush() 
    at System.Net.Mail.ReadLinesCommand.Send(SmtpConnection conn) 
    at System.Net.Mail.EHelloCommand.Send(SmtpConnection conn, String domain) 
    at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint) 
    at System.Net.Mail.SmtpTransport.GetConnection(ServicePoint servicePoint) 
    at System.Net.Mail.SmtpClient.GetConnection() 
    at System.Net.Mail.SmtpClient.Send(MailMessage message) 
    at MSPControl.EnterpriseServer.MailHelper.SendMessage(String from, String to, String bcc, String subject, String body, String css, MailPriority priority, Boolean isHtml, Attachment[] attachments) 
    at MSPControl.EnterpriseServer.MailHelper.SendMessage(String from, String to, String bcc, String subject, String body, String css, MailPriority priority, Boolean isHtml) 
    at MSPControl.EnterpriseServer.UserController.SendPasswordReminder(String username, String ip, UserRestoreTypes type) 
    --- End of inner exception stack trace --- 
    at MSPControl.EnterpriseServer.UserController.SendPasswordReminder(String username, String ip, UserRestoreTypes type) 
    at MSPControl.EnterpriseServer.esAuthentication.SendPasswordReminder(String username, String ip, UserRestoreTypes type) 
    --- End of inner exception stack trace --- 
    at MSPControl.EnterpriseServer.BusinessErrorCodes.GetMessage(SoapException ex) 
    at MSPControl.Portal.MSPControlModuleBase.ShowErrorMessage(String moduleName, String messageKey, Exception ex, String[] additionalParameters)
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